• Crafting an Effective Customer Recovery Policy for Exceptional Service

    • September 9, 2024
    • Posted by: Morgan Ayres
    • Categories: Bakery, Brewery, Cafe, Restaurant
    No Comments
    customer complaints
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  • How to Deliver Service Excellence in Your Bakery

    • May 8, 2024
    • Posted by: Morgan Ayres
    • Category: Bakery
    No Comments
    bakery, baker

    Bring to the table win-win survival strategies to ensure proactive domination.

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  • What is Service Excellence and Why You MUST Deliver it To Your Café Guests – Now More Than Ever!

    • August 30, 2023
    • Posted by: Morgan Ayres
    • Categories: Bakery, Brewery, Cafe, Restaurant
    No Comments
    smiling male barista, cafe attendant, coffee
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  • How to Build A Customer Service Culture with A ‘Default Of Yes!’

    • December 26, 2020
    • Posted by: Morgan Ayres
    • Categories: Cafe, Restaurant, Retail
    No Comments
    server, cafe, resturant
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  • 5 Ways to Elevate your Customer Service Team Now to Re-Open with Excellence, After the CoronaVirus/Covid-19 Pandemic

    • March 24, 2020
    • Posted by: Morgan Ayres
    • Categories: Cafe, Restaurant
    No Comments
    Busy restaurant with fancy design
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